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“Some things age better with time; unfortunately, the software is not one of them,” iLink Digital explains in their patch management review. Whenever software malfunctions or becomes outdated, enterprise patch management systems come to the rescue. In this overview, we’ll uncover the challenges, benefits, and case studies for enterprise patch management.
The challenges that enterprises face on a daily basis are different from the difficulties that SMBs must overcome. An enterprise patch management solution must address and solve these enterprise-specific challenges. Some current patching and technological issues that many enterprises are facing today include:
Network downtime is costly and, unfortunately, it’s something that patching can cause. Flawed patches, failed deployments, and reboot difficulties can all create network downtime within an enterprise.
Large businesses often rely on multiple operating systems. Enterprise patching solutions should be able to roll out patches to Windows, Mac, and Linux operating systems.
Server redundancies are backup servers that can support a primary server in case of failure. An enterprise patch management solution should be able to accommodate server redundancies within an organization.
Standardization allows enterprises to reduce the complexity and costs of patch management. Additionally, it supports scalability and can keep up with an enterprise’s continuous growth.
There are many different types of patch management that IT departments and MSPs use, and they all provide similar benefits for an organization. Some benefits that patch management provides for enterprises includes:
Data breaches can be disastrous for an enterprise, and Krontech’s 2022 data breach report shows that “the global average cost of a data breach has hit $4.35 million.” Identify and prevent security vulnerabilities from damaging your business with patch management.
When software issues arise in an organization, all teams within a business rely on their MSP or IT department to fix the bug quickly so that they can get back to work. Patch management allows IT teams to provide necessary tech support for all members within an enterprise.
In addition to tightening security, patching can also add new functions and features to software. These upgrades allow businesses to outperform competitors and attract new clients.
There are multiple cybersecurity compliance standards and best practices that enterprises follow to improve security. Patch management ensures that enterprises protect their important data and remain in compliance with these standards.
When a complete patch management policy and software solution work together, an organization receives all the benefits listed above. However, you shouldn’t just take our word for it. Here are a few case studies that show how NinjaOne’s patch management solution helps remote workforces, improves user experiences, tightens security, and supports compliance efforts.
This hybrid workforce case study demonstrates how effective patch management supports both on and off site employees. Covid-19 affected many businesses around the world, forcing them to move from on-site to remote work environments. During 2020, an insurance company (who requested to remain anonymous for security purposes) that offers vehicle, home, and business insurance partnered with NinjaOne for patch management services that could support their hybrid work environment.
They declared, “We were able to transition our entire patching process over to Ninja very quickly so that we could support our newly remote and hybrid workforces. We were also able to finally solve our patching challenges with field employees who never came into the office.”
This Zero Latency VR user experience case study illustrates how patch management improves user experience by enabling IT teams to provide superior innovation and support. Zero Latency VR is the global leader of free-roam, multiplayer, virtual reality gaming. Since partnering with NinjaOne in 2018, Zero Latency has been able to use patch management to create a secure IT infrastructure, provide superior innovation, update their services regularly, and support their customers remotely.
The Zero Latency team explains, “We’re both a high-growth technology company and an entertainment company. We need to deliver an amazing customer experience in order to continue growing rapidly. With Ninja, we’ve built a process that allows us to innovate rapidly, respond to issues proactively, and deliver support to customers in a way that sets us apart in the industry.”
This security & compliance case study with the City of Vidalia shows how a reliable patch management solution can strengthen IT security and improve compliance. Vidalia, LA is a small city with around 4,000 residents that relies on a small tech team for their IT management of various city departments, including City Hall, the Police Department, Fire Department, Utility Department, and more. After partnering with NinjaOne and implementing a patch management solution, they were able to build a more secure network, ensure compliance standards were met, streamline support efforts, and more.
Their team stated, “Compliance is very important for the agencies we manage, from CJIS compliance for our Police Department to PCI compliance for City Hall. Automating patch management through Ninja allows us to keep our operating systems up-to-date, making both achieving compliance and reporting on compliance far easier.”