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"The search for a replacement to our Mitel system was not going well. The offerings from the big carriers were coming in very expensive and we were not getting all the features we wanted.
Portal came on board with a great solution, in budget and with all the features we wanted. They have continued to add value for us in other projects after the successful implementation of our new phone system."
"Portal has helped us in so many ways as our company has grown and evolved. The reason we chose them over other Managed IT providers is because they understood our general tech philosophy and how technology plays a role in the overall success of our company.
The Portal team has fielded support tickets from our team quickly and effectively. They understand that every team member has different levels of tech literacy, and we appreciate that they tailor their responses based on that.
Portal has also been very helpful from a growth and consulting standpoint. We come to them with vague ideas of where we want to go, and they propose, explain, and implement solutions that can help us get there. We're excited to keep evolving our business with Portal's partnership helping along the way."
"We have been using Portal's Hosted Phone Service for over three years for all our kiosk locations (80+) and we are very satisfied with their service performance and support. One of the benefits in using Portal's services is the speed and flexibility in deploying new phone services to locations around Canada.
The greatest benefit we realized was the cost savings we achieved by using the hosted phone service from them. I am more than glad to recommend their services to anyone interested."
"We have been able to offer our Customer Solutions department an option to dial out to customers North America wide and no charge to them on a personal level.
Another important offering was the ability to keep their personal phone numbers private so customers would not be able to contact them outside of normal business hours. We planned to only use this solution for a few months but 9 months later we are still going strong, we plan to continue to use your services as they meet the demands of our changing business model " remote working " and have found the feedback from our team to be positive."